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Privacy Policy

Effective Date: April 29, 2026

1. Introduction

Dera Socials ("we," "our," or "us") operates the Dera Socials mobile application and the website https://derasocials.com. We provide a platform for digital assets, social media services, and virtual numbers. This policy outlines how we handle user data to ensure transparency and security.

2. Information We Collect

  • Account Data: When you create an account, we collect your name, email address, and username.
  • Transaction Information: To process orders for our services, we collect payment-related information. Financial transactions are handled by secure third-party processors (e.g., Skrill, Apple Pay, Google Pay).
  • Service-Specific Data: If you use our virtual number or related services, we may collect communication metadata necessary to fulfil the order.
  • Device & Technical Data: We collect IP addresses, device identifiers, and usage logs via Google Play Services to monitor app performance and prevent fraudulent activity.

3. Purpose of Data Processing

We use your information strictly to:

  • Fulfil orders for digital assets and services.
  • Manage your internal "Wallet" and balance.
  • Provide 24/7 customer support via WhatsApp or LiveChat.
  • Prevent unauthorized access or "Code of Honor" violations.

4. Third-Party Services

Our app integrates with third-party SDKs that may collect data independently:

  • Google Play Services: For app stability and analytics.
  • Payment Gateways: To securely process debit/credit card and e-wallet payments.

5. Data Retention & User Control

  • Retention: We keep your data as long as your account is active to provide history of your digital asset purchases.
  • Deletion (Google Play Requirement): You have the right to delete your account and all associated data. You can initiate this within the App Settings or by contacting our support team. We will process deletion requests within 30 days.

6. Security

We implement high-level encryption to protect "Account Logs" and user credentials. However, users are responsible for maintaining the confidentiality of their own login details.

7. Children's Privacy

Our services are not intended for users under the age of 13.

8. Contact Information

Dera Socials
Office: Soleh Boneh Way, Bodija, Ibadan, Oyo State.
Website: https://derasocials.com